Product Service System Weekly Feedback - Week 8

Feedback from Scott:

1.) Reduce the material, is it necessary to design a new trolley or just building a hanging system?

2.) Make sure its practical, cost saving and improve the functions more.

3.) Newton spring to measure the weight of the food items?

4.) Introduce bags on the supermarket shelf that contain the ingredients and a recipe card.

5.) Convince people to use the trolley without any hassle; to support the cause willingly and the whole service.

6.) Improve the service at the supermarket to attract the shoppers to buy leftovers and trolley. 

Feedback from classmates:

Kevin Peng:

The design of the trolley can be improved, play around with the colours and design of the specific parts that make up the trolley. The system map is good and detailed.

Emma Ning Sun:

Maybe the supermarket could provide shoppers different coloured bags on the shelves that contain different categories of items such as vege, meat, frozen, cleaning products, etc. The supermarket should provide services that could engage the shoppers.

Reflection:

I still need to improve on the design of the trolley and also the service system. Need to find ways to convince and engage shoppers about the advantages of using the trolley and educate/make them aware about reducing food waste and change their perception towards buying leftovers.

Product Service System Weekly Feedback - Week 7

Feedback from Scott:

Concept 1 and 3 are the stronger than concept 2 (payphone system).

Concept 1: I need to explore more on the services and security that it can be enhanced, focus more on the customers' convenience. I also should play around with the design of the product a bit more.

Concept 2: There are might be too many features in this product which becomes like iPhone, need to be a bit careful with that. Focus on one feature/function the product is really good at it, and how it fits with the service.

Concept 3: The service is good. There are a lot of possibilities in coming with products that could be associated with some of the steps mentioned. It can be cooking utensils, food packaging, food cart, etc.

Other tutor, Tom:

Need to determine what is the target market, how would they do specific activities and understand the emotions or behaviours involved.

Feedback from classmates:

Christine: For concept 1, the idea behind it is good. Think of the possibilities how customers can return the baggage back to the provider and pick the most convenient one. Different sizes of baggage would be good.

For concept 3, food trolley design is possible. Come up with ways how food organisation can be improved. Breads are usually being replaced everyday so have a look at them.

Antony: Concept 1 is the best one, Try to come of with different sizes of baggage so that it could be useful for different functions and people. Colour, number, texture variations to differentiate those baggage because it'll be difficult to recognise similar looking bags. Customers can also collect and return their baggage at travel agencies and shopping centres.

Reflection:

More research needs to be done to refine concept 1 and 3. Need to decide which is the best concept. Make mock ups and perform experiments for better understanding of the system chosen.

Accessible Packaging: Contact Lens Cleaner & Peer Review

Peer review:

1.) Andrea Campos :

http://ccandrea.blogspot.com.au/2013/09/final-concept.html?showComment=1378119750670#c4818242656100243477

2.) Ole Andre Bech:

http://ccandrea.blogspot.com.au/2013/09/final-concept.html?showComment=1378119750670#c4818242656100243477

3.) Wu Ting Ting:

http://ccandrea.blogspot.com.au/2013/09/final-concept.html?showComment=1378119750670#c4818242656100243477

4.) Zhang Xiao Ya:

 http://2011jj.blogspot.com.au/2013/09/project-1-package-design.html?showComment=1378121864687#c2834501185675914920

5.) Christina Le:

http://christinaale.wordpress.com/2013/09/01/acti-gel-final-submission-posters/#comment-66

Design Process: other concepts from from the previous weeks can be viewed from the older postings. |